PRS CARES keeps Oʻahu homes running — honest appliance repair, whole-home protection plans, and 24/7 smart leak detection that dispatches a technician the instant water is found. One local team for parts, service, and appliances — with the Spirit of Aloha.
Most companies just fix what already broke. PRS CARES does more — we repair today, protect tomorrow, and stand guard against the leak you never saw coming.
Fix it right, the first time
Certified, sealed-system-qualified technicians repair every major brand — refrigerators, washers, dryers, dishwashers, ovens and ranges. Warranty or non-warranty, residential or commercial, we show up on time and get it done.
Whole-home coverage, one plan
A membership that covers your home's major systems and appliances — parts and labor — backed by A-rated insurance carriers. When something breaks, you don't hunt for a company or argue a bill. You open the app, book a visit, and we handle it.
Acts before the damage
Wireless sensors watch under sinks, water heaters and washers 24/7. The instant water is detected, an emergency work order opens automatically, a technician is dispatched — and with a smart valve, your main line can shut off on its own.
Live protection, working in the background
A single leak can cost tens of thousands and weeks of your life. PRS CARES doesn't wait for you to find it — the platform reacts in seconds, so a small drip never becomes a flooded home.
Ultimate Home Package
Repair, whole-home coverage & 24/7 leak protection — together.
Plus 4.712% Hawaii GET. A $125 deductible applies per claim. Backed by A-rated insurance carriers. Call for a free estimate and we size the plan to your home — monthly or annual, cancel anytime.
What's included
Why homeowners choose PRS CARES
Life happens
Real out-of-pocket repair costs on the appliances most Oʻahu homes run every day. One covered claim can pay for a year of coverage.
Each PRS CARES Home Warranty protects against mechanical and electrical failures and more, with added benefits not included in the manufacturer's limited warranty.
Included
Optional
Ask any of our associates to add these to your plan.
Included at no extra cost
Enjoy peace of mind with
Limitations and exclusions apply. Coverage is a summary only. See your PRS CARES Home Warranty terms and conditions for full details, or call (808) 824-3643.
Two letters, one promise
PRS CARES is Parts, Services and Appliances under one roof. And when something in your home fails, we take C.A.R.E. of the four things that decide what a repair really costs you.
Today's products include technology that requires trained technicians with specialized equipment to repair them.
The frequency and how you use your product can lead to costly repairs.
A common reason products are replaced is the cost to repair them when they fail.
Where and how your product is used can affect how a product performs.
Five levels of protection
Take the top level and get all of it under one plan, or choose a home warranty, appliance warranty, maintenance or leak detection on its own. Add any level to your cart and check out online. Our printed brochures are right here to read, download or print.
Top level
Appliance, maintenance and leak detection, plus whole-home coverage.
Starting at $119.99/mo
Whole-home coverage for your appliances and home systems.
Starting at $69.99/mo
Protect the products you rely on every day.
Starting at $49.99/mo
Keep every machine running before it breaks.
Starting at $399.99/yr
Catch water before it becomes a claim.
Starting at $149.99
Plus $10/mo monitoring
Limitations and exclusions apply. See your plan terms for details, or call (808) 824-3643.
Add to any plan
Text us to know more. Enter your mobile, confirm it with the code we send, and our team texts you back with options and pricing.
Pacific Repair Services, LLC is a locally owned company based at 540 Lagoon Drive, Honolulu, HI 96819, serving all of Oʻahu — from Waikīkī to Kailua, Pearl City to ʻEwa Beach — with honesty, expertise, and the warm Aloha spirit.
Our certified technicians handle everything from routine repairs to complex sealed-system refrigerant work. And through PRS CARES, we go beyond the fix — protecting your whole home with warranty coverage and 24/7 leak detection.
PRS CARES is the umbrella that brings Parts, Services, and Appliances under one roof — one local team, one point of contact, for everything your home needs to keep running.
Pacific Repair Services, LLC is a locally owned appliance repair and home-protection company at 540 Lagoon Drive, Honolulu, HI 96819. They repair refrigerators, washers, dryers, dishwashers, ovens and ranges for residential and commercial customers across all of Oʻahu, and offer PRS CARES whole-home warranty plus 24/7 smart leak detection. Phone: (808) 824-3643. Hours: Monday–Friday 8AM–4PM. Google rating: 4.5 stars from 86 reviews.
Certified technicians ready to diagnose and fix all major appliance brands in Honolulu and throughout Oʻahu.
Not cooling? Ice maker broken? Leaking water? We diagnose and repair all refrigerator makes and models, including complex sealed-system refrigerant work.
Schedule repairTop-loaders to front-loaders — we fix leaks, spin issues, drainage problems and error codes for all major brands across Oʻahu.
Schedule repairNot heating? Taking too long? Making noise? We repair gas and electric dryers quickly and safely throughout Honolulu and Oʻahu.
Schedule repairNot cleaning properly, leaking, or won't drain? Our Honolulu technicians restore your dishwasher to peak performance.
Schedule repairBurners not igniting? Oven not heating evenly? We service gas and electric ranges, ovens and cooktops of all brands in Honolulu.
Schedule repairComplete residential appliance repair for Oʻahu homeowners and renters — kitchen and laundry appliances across Honolulu and beyond.
Learn moreFast, reliable repairs for restaurants, hotels, offices and commercial kitchens across Oʻahu. Minimize costly downtime.
Learn moreWe work directly with Oʻahu property managers to keep rental appliances running and tenants satisfied across all communities.
Learn moreAuthorized warranty repairs on many brands, plus full out-of-warranty service for all Oʻahu homeowners and businesses.
Schedule serviceCertified for refrigerant and sealed-system work — complex repairs most technicians can't perform. Hawaii's sealed-system specialists.
Schedule servicePrecision. Passion. PRS.
Our team is made up of certified appliance technicians who take pride in keeping your home running smoothly. Reliable service starts with genuine care, clear communication, and skilled hands. As a 100% local company, we live and work right here in our island community — providing dependable service across Oʻahu and wherever you may need us.
We partner with major appliance manufacturers to deliver certified warranty and out-of-warranty service across Oʻahu.
Whether your refrigerator stopped cooling, your washer is leaking, or your oven won't heat — our expert Honolulu technicians are ready. Easy scheduling, friendly service, and honest pricing across all of Oʻahu.
Manufacturer warranty repairs and out-of-warranty service for all Oʻahu homeowners and renters.
Refrigerators, washers, dryers, dishwashers, ranges — all covered in Honolulu and throughout Oʻahu.
Respectful, professional, and always treating your Oʻahu home with the care it deserves.
Flexible appointment times for Honolulu and all of Oʻahu. Call or book online today.
Downtime costs your business money. We deliver fast, reliable commercial appliance repair across Oʻahu — keeping restaurants, hotels, offices and rental properties running smoothly in Honolulu and beyond.
PRS CARES sends certified technicians to every corner of Oʻahu — from Honolulu to Kapolei, Kailua to Mililani.
Our home base. Fast appliance repair throughout Honolulu — Downtown, Waikīkī, Kaimukī, Mānoa, Moanalua and Salt Lake.
Learn moreReliable refrigerator, washer, dryer and dishwasher repair in Pearl City. Same-week appointments available.
Learn morePRS CARES reaches Kapolei and West Oʻahu — ʻEwa Beach, Ko Olina and surrounding West Side communities.
Learn moreWindward Oʻahu residents in Kailua trust us for fast, friendly appliance repair — refrigerators, washers and more.
Learn moreWe service Kāneʻohe and the entire Windward side of Oʻahu with certified, professional technicians.
Learn moreWaipahu homeowners and businesses count on us for affordable, professional appliance repair in Central Oʻahu.
Learn moreExpert appliance repair in ʻAiea and the Hālawa Valley area — refrigerators, washers, dryers, dishwashers and more.
Learn moreAppliance repair in ʻEwa Beach, ʻEwa Villages and the entire ʻEwa Plain — fast response and honest, upfront pricing.
Learn moreDependable appliance repair in Mililani and Mililani Mauka — refrigerators, washers, dryers and more in Central Oʻahu.
Learn moreCommercial appliance repair for Waikīkī hotels, restaurants and properties. We keep your commercial kitchen running.
Learn moreDon't see your area? We likely serve it — call to confirm!
"Awesome service from the office to the tech guys — great experience."
"Shayn was great! Checked in with us and was actually earlier than expected — patient, personable and polite. We're very happy with his work!"
"Kainoa was knowledgeable, courteous and very capable of fixing my washer. Thank you Kainoa — great job!"
"Jase, the tech they sent to our house, was exceptional — interpersonally and in knowledge. Highly recommend."
"Pacific Repair Services were terrific when it came to repairing my Samsung range/oven. They gave me exactly the information I needed."
"Excellent service. Kainoa really knows what he's doing. He came the next day to look at my broken refrigerator and had it fixed fast."
"Our technician, Jonathan, performed an exceptional job. The washer was repaired under warranty and is now functioning flawlessly. Highly recommend."
"I have a fairly new Electrolux washer and Electrolux would not assist. So I called Pacific Repair and they did an amazing job. Very professional."
"Highly recommend this company! They honor warranties, military friendly, provide quick service and excellent communication."
"Karissa was quick to respond to my calls and emails, no wait time. She accommodated my schedule perfectly."
"Cliff did an amazing job diagnosing and fixing our refrigerator! Pacific Repair Services was very easy to work with."
"In one word, outstanding. It was a pleasure to work with a small, local company who was so responsive to my washer repair."
Real experience, real expertise, real reputation — the four things that matter most when you let someone into your home.
Factory-trained technicians with extensive hands-on appliance repair experience across Honolulu and all of Oʻahu. We've seen it all and fixed it all.
We hold sealed-system certification — qualifying us for complex refrigerant repairs most Oʻahu technicians cannot safely perform. Authorized for manufacturer warranty work.
A 4.5-star Google rating from 86 verified Oʻahu customers. Our reputation is built on consistent quality and honest service across Honolulu.
Locally owned and operated right here in Hawaii. We live where we work — honest pricing, transparent communication, and the genuine Spirit of Aloha in every job.
Answers to the most common questions about appliance repair and home protection in Honolulu and across Oʻahu.
Still have questions? Call usWe repair refrigerators, washers, dryers, dishwashers, ranges, ovens and stoves for both residential and commercial customers across all of Oʻahu. We also perform complex sealed-system refrigerant repairs most technicians cannot handle. Most major brands — Samsung, Whirlpool, GE, Maytag, Frigidaire, KitchenAid and more.
A repair call fixes what's already broken. PRS CARES is a whole-home membership that covers your major appliances — parts and labor — under one plan with a $125 deductible per claim, and can add 24/7 smart leak detection. Instead of hunting for help when something breaks, you open the app and we take care of it. Explore PRS CARES.
We install wireless water sensors and a hub throughout your home. The moment a sensor detects water, an emergency work order opens automatically, our team and you are alerted, and a technician is dispatched. With an optional smart valve, your main water line can shut off on its own — stopping damage before it starts.
Yes. We're authorized to perform warranty repairs on many major brands and also service out-of-warranty appliances for homeowners, renters, property managers and commercial businesses across all of Oʻahu.
All of Oʻahu — Honolulu, Kailua, Kāneʻohe, Pearl City, ʻAiea, Mililani, ʻEwa Beach, Waipahu, Kapolei, Kaimukī, Mānoa, Waikīkī, Salt Lake, Moanalua and surrounding communities. Not sure? Call (808) 824-3643.
Our technician performs a complete diagnostic to pinpoint the exact issue, then provides a detailed, upfront estimate for parts and labor before any work begins. You only pay for what's actually needed — no hidden fees or surprise charges.
A sealed system is the closed refrigerant circuit inside refrigerators and freezers — compressor, evaporator, condenser and refrigerant lines. These repairs require EPA certification and specialized equipment. PRS CARES is sealed-system certified, making us one of the few Honolulu companies qualified to handle them.
Yes — from single-unit rentals to large multi-unit portfolios. We offer priority scheduling, maintenance programs, and can coordinate directly with tenants to keep your properties running smoothly across Honolulu and all of Oʻahu.
We offer flexible scheduling Monday–Friday, 8AM–4PM. Call (808) 824-3643 and we'll work to get your appointment scheduled as quickly as possible. PRS CARES members receive priority scheduling.
Ready to get your appliance fixed — or your whole home protected — in Honolulu or anywhere on Oʻahu? Call us or fill out the form and we'll get right back to you.
