Terms of Service
PRS CARES — Pacific Repair Services, LLC · Last updated: 2026‑07‑20
These Terms of Service ("Terms") govern your use of the PRS CARES website, member app, and services provided by Pacific Repair Services, LLC ("PRS CARES," "we," "us," or "our"). By using our services or opting in to communications, you agree to these Terms.
Services
PRS CARES provides appliance and home-system repair services and administers home service/warranty memberships. Warranty coverage is provided through our warranty partner and is subject to the specific plan terms, limitations, and exclusions in your service agreement. Nothing here expands coverage beyond your signed plan.
SMS / Text Messaging
When you provide your mobile number and opt in, you agree to receive text messages from PRS CARES about appointments, service and account updates, and (if selected) promotions.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to cancel; reply HELP for help.
- Consent to texts is not required to purchase our services.
- See our Privacy Policy for how we handle your information. SMS opt‑in data and consent are never shared with third parties.
Payments & Fees
Membership fees, trade-call fees, and service charges apply as described in your plan and at the time of service. Fees are billed through the payment method you authorize.
Scheduling & Cancellations
Service is scheduled subject to availability. Trade-call fees may apply per visit, including for missed appointments, as described in your plan.
Limitation of Liability
To the fullest extent permitted by law, PRS CARES is not liable for indirect, incidental, or consequential damages. Warranty repair/replacement decisions and coverage determinations are governed by your service agreement and its administrator.
Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.
Contact Us
Pacific Repair Services, LLC (PRS CARES)
540 Lagoon Dr, Honolulu, HI 96819
Phone: (808) 824‑3643
Email: support@prscares.com [confirm address]